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Privacy Policy

The following Privacy Policy covers Highliner's website, ,(collectively, “Highliner website” or “our websites”), which are owned and operated by Highliner Group Limited, a body corporate doing business in the Hong Kong Special Administrative Region of the People’s Republic of China (referred to as “Highliner”, “we”, “us”, or “our”). It is our goal to bring you information tailored to your personal interests but, at the same time, protect your privacy. Please read the following to learn more about our privacy policy.

Definition of Personal Information

In this Privacy Policy, personal information means any information from which a person can be personally identified (including your name, address, telephone number, email address, financial details, username, password and other information which you may disclose to us).

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use Highliner Group Limited's Service.

By using our products and/or services, you agree to us using your personal information you provide to us about you as described in this Privacy Policy. You do not have to provide personal information to access this Highliner website, but if you do not supply certain information you will not be able to access some of its areas and services.

If you contact us (using any kinds of our Facebook page, by email, telephone, through the Contact Us form on our website or otherwise), you may choose to provide certain personal information to us. By providing such information to us, you are agreeing that we may use it as described in this Privacy Policy. If you do not agree with and accept this Privacy Policy, please do not use the Highliner website, provide information to us or use our products and/or services.

The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. All data collected on you will be stored for a year, during which it can be accessed, rectified, or erased upon request. You will also be able to reuse this data and transfer it across different platforms in a secure way, if needed.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Commitment to Protect Your Personal Information

Highliner is committed to respecting your privacy when you submit personal information to us from Highliner website. This Privacy Policy describes how we will use the personal information you choose to give to us through your use of Highliner website. Unless we tell you otherwise, it also applies to personal information you choose to give to us when you use our other product and/or services.

Purpose of Collection

Personal Information provided or collected from you will only be used or disclosed for the following purposes:

  • to provide you with customer support and advice;

  • to provide you with customer service, and to address any complaints you may have;

  • to administer competitions;

  • to help prevent illegal activity or activity that threatens our computer systems or networks;

  • to help us understand your needs and interests and how we can improve our products and services;

  • to carry out our obligations arising from any contracts entered into between you and us and manage any order that you place with us;

  • to analyse the use of the Highliner website to ensure that content are presented in the most effective manner for you and for your computer or other access device;

  • to monitor and/or keep records of our email and other communications with you, and to address the nature and purposes of the communications.

  • to send you information about our products and services (unless you have asked us not to) or, if you opt-in to receive promotional information and/or newsletters from us, we may use your Personal Information to contact you by email ,post or SMS with the information you have opted-in to receive;

  • to process payments or refunds, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business;

  • as permitted or required by authorities or otherwise required by subpoena, search warrant, court order, or other legal process, to defend against legal claims, to enforce our agreements or policies or as otherwise required by applicable laws and/or regulations.


However, we will not disclose your Personal Information to any third party for the purposes of direct marketing without your written consent.

Channels of collection - Public Areas

When you post, contribute or share any content to a public area including but not limited to comments sections of the Highliner social media platforms and websites, the content you submit will be made available to the general public. To protect your privacy, we would recommend that you exercise caution when submitting, sharing or posting on such public area any personal data or sensitive information such as but not limited to your full name, address, phone number, or any other information that would allow other users or third parties to locate you or obtain information about you. You are entirely responsible for your use of Highliner Sites, for all of the contents that you submit or post on our websites, for any and all activities that occur under your account, and for ensuring, protecting and safeguarding the confidentiality and the security of your account. We shall not be held liable for any claims, loss or damage resulting from a breach of the foregoing, or your use of and contributions on our websites, or any unauthorized use of your account.


Channels of collection - Automatic Information

Our servers may automatically collect automatic and/or aggregate information about your computer or electronic device when you visit us, including without limitation the website that referred you, Internet Protocol (“IP”) address, the type and configuration of the internet browser of your computer or electronic device, browsing preference such as language settings and font size, geo-location information and operating system of the computer or electronic device used for accessing our websites, and other usage and traffic information. Highliner uses this automatic and/or aggregate information to analyze trends, gather and prepare statistics or demographic information and administer our websites so that we may provide improved web experiences to our users. Such automatic and/or aggregate information might be collected in a manner that would identify you personally. We may provide automatic and/or aggregate information, which are not personal data, to our partners about how our users, collectively use our websites. We may share this information with our partners, so that they may further understand the usage of their areas and our websites, so that they too can provide you with a better web experience. There may also be occasions when we are legally required to disclose or provide access to our database in order to cooperate with police investigations or other legal proceedings or otherwise comply with any applicable laws or regulations, court order or lawful requests from any government authority. In those instances, the data is provided only for that purpose. For the avoidance of doubt, this Privacy Policy in no way restricts or limits our collection and use of such automatic and/or aggregate information.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these 「cookies」 to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We may share your Personal Information with certain service providers who provide services for us or perform administrative or marketing activities on our behalf, or who develop, host or maintain our websites, social media pages or presences. These service providers may be granted access to some or all of the Personal Information you provide or we collect. Such service providers will be restricted from using the Personal Information you provide other than as is reasonably necessary to perform their services for us. We may also use service providers to assist us in aggregating and anonymising such information, so that it does not include any information from which any individual can be identified.Without prejudice to the foregoing, the following is a non-exhaustive list of other entities that we may store, share, or transfer your information with in accordance with the provisions of this Privacy Policy:

  • Google Analytics

  • Facebook

  • Wix

  • MailChimp



We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Social Media Plug-Ins

Our Internet presence uses social plug-ins (“plug-ins”) from including but not limited to Facebook and Google to establish a connection to the respective social-media site. In some cases only data on the browser use is passed on. However, if you actively use plug-ins (in your Facebook profile for example) this information is also passed on. If you are a member of any Social Medias found in our websites and do not want them to collect data on your visits to our websites, please be sure to log out of these social media prior to visiting our sites.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Business Transfers

If all or part of the business of Highliner is bought, sold or otherwise transferred, the Personal Information you provide or we collect may be transferred as part of the purchase, sale or transfer.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Access to, or Updates to, Personal Information

You have the right to request access to and/or correction of any Personal Information that you provide to us.You can ask us to update, correct or provide you with a copy of the Personal Information we hold about you. Any request for a copy of your Personal Information may be subject to a fee of HKD $150 to meet our costs in providing this to you. You can make a request by emailing to

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.


This policy was last updated on 22 April 2020.

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